Please print the voucher and give it to the professional tour guide who will accompany you on the tour.
Cancellation policy of regular and private tours:
- From booking up to 48 hours before the start of the tour: 100% refund to the customer
- After 48 hours before the start of the tour: 100% to the organizer
No refunds are due for customer delay, no show, abandonment of the tour or loss of relationship with the guide for any reason
The cancellation must be communicated by e-mail to: info@rmtoursinitaly.it
In the event of closure of the museum due to a strike or staff assembly, you can use the booking voucher for the guided tour for the following day or you will receive a refund for the tour.